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Warranty Policy

6-months warranty on mobile screens replaced by screen plus.

The 6 months warranty covers:

  • 1. Screen/LCD that malfunctions or does not work as intended or designed.
  • 2. Any display issues that may arise without any manual intervention and are related to the screen quality specifically dead pixels and touch issues.

If the screen replaced by us causes any above-mentioned issues, you can claim a brand-new screen with the continued warranty of 6 months!

Please note:

It's also worth remembering that most warranties apply only to the original customer and are not transferrable. A proof of purchase is usually required to get warranty service.

In SCREENPLUS. screen of your device is not handed over to the technician, the warranty is applicable only for 3 months.

To claim your warranty, you need to:

 

Share the video of the phone with the prevailing display issue at www.screenplus.co.in

Send us your phone number/order number/IMEI Number. Just about any of it at www.screenplus.co.in.

How can I claim my warranty? 
 

For claim the warranty you canwrite us at www.screenplus.co.in in which the service details and invoice delivered to you at the time of repair.

If you need any further assistance, please connect via Chat or write to us at www.screenplus.co.in

How much time will TechHeads Indiatake to resolve my query, if it is coming under warranty?

Our team generally resolves an issue within 48 hours to 72 hours from the moment you send us a query. You will get acknowledgement over mail for your query and your issue will be resolved as soon as possible.

Warranty is limited to the parts and/or service(s) that were paid for. If only parts were purchased, warranty is limited to the replacement of the parts.

If parts and repair service were purchased, warranty extends to cover the labor cost of part replacement and any other repairs specifically resulting from the initial repair.


What isn't covered by the warranty?

Any loss of data occurring as a result of the repair - customers are advised to take a backup all data prior to the repair attempt.

  • Warrantywon’t cover any kind of accidental damage, it stands null and void.
  • Direct damage or damages caused because of accidents will not be covered under the warranty.
  • Subsequent mishandling which causes the frame to bend, twist, or crack will not be entertained.
  • Subsequent mishandling with the screen such as hard press that may initiate discoloring or lining on the display
  • Subsequent accidental or purposeful drops
  • Water damage
  • Tampering with internal hardware
  • Damage resulting from attempted customer self-repairs
  • Software issues unrelated to the repair
  • Jail-broken devices
  • New damages unrelated to the original repair

  • Our warranty also does not cover the outcome of a repair if certain pre-repair conditions exist, including: 

    Existence of known manufacturing and/or performance issues related to the device separate from repair, as noted prior to the repair

     

    Tampering with internal hardware: Under certain conditions, internal damage may make a repair impossible. Our specialist will be able to explain in detail upon diagnosing your specific device.

     

    If you have any doubts, we recommend that you do not attempt to repair the device on your own, as any damage may affect the reparability of your device.

Screen plus is your go-to place to get your mobile screen fixed without any hassle. Simply book a service at www.screenplus.co.in, choose a suitable time and relax! Our technician will come to your doorstep to fix your phone. If you have any queries or concerns, write to us at care@screenplus.co.in and we will be happy to help!
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